5 minutes with Danielle Woodward, Allsop Letting & Management

5 minutes with Danielle Woodward, Allsop Letting & Management

Meet the team managing some of the best rated residential developments across the country

About me

My role is a mix between a resident service advisor (RSA) and community associate. As part of it, I work front of house to help residents with general enquiries on a daily basis, as well as managing the social media account for Vox, an award-winning build-to-rent (BTR) development operated by Allsop in Manchester, which has been included in the top three North-West BTR developments based on HomeViews’ resident reviews. In addition to that, I also plan events for our residents.

My main focus is Vox, however, I also work very closely with the team over at Trilogy, another development that Allsop looks after on behalf of a client, also in Manchester.

I started at Vox in July 2022, so it’s been less than a year, although because of how busy it’s been and how much I’ve learned since last summer, it feels like I’ve been with the team for a lot longer.

What is your professional background?

This is my first role in the BTR industry. Before joining Allsop, I worked in luxury retail and social media and completed a degree in marketing.

What does your typical day look like?

Each day at work brings something new, which makes the job so interesting and varied! I am customer-facing and spend a lot of time engaging with residents and hosting activities for them, such as random act of kindness days. On other days, my main area of focus could be administrative tasks, overseeing the smooth running of the building which can involve booking in contractors. It’s a great mix of tasks and responsibilities, so I feel like I’m constantly challenged and stimulated.

What’s the most rewarding element of your job?

The most rewarding part of my job is the strong relationships I’ve built within our Vox community and within the team in the office. Work is a constant source of positive emotions for me because of my amazing colleagues and all the events and community activities I get to participate in with the Vox residents.  

Your proudest moment (at work)?

My proudest moment would have to be getting the signature on my email changed from ‘RSA’ to ‘Events & Social Media Co-ordinator’ and being able to meet and talk weekly with new brand partners and plan collaborations as part of my new remit. This is such a fun part of my job as I LOVE planning events and meeting like-minded people from the creative industries.

The best thing about working at Allsop

I love how Allsop caters to what you enjoy and lets you fully showcase and use your strengths to achieve great results for the team, and how welcoming everyone is.

Your advice to those considering a similar career path

That’s a really hard one! The best advice I could give would be to go for it, give it a try! Especially if you’re coming from another industry like me… The move to Allsop has been great for my personal and professional development, and my role is both fun and challenging, which is the perfect combination. I would add, though, that this role requires strong people skills – you end up spending a lot of time communicating with residents. Flexibility and being able to act quickly are also very important – always expect the unexpected as no day is ever the same.